Friends of the Milford Library

Library Strategic Plan Survey

Click here for a copy of the survey to download

You may either drop off the paper survey at the library or mail it to:
Milford Public Library
Atten: Jean Tsang - Director
57 New Haven Avenue
Milford, CT 06460-3345

1. Do you have a current Milford Public Library card?

Yes No

2. Check all the services you have used in the past year:

Internet access on Library Computers Wi-Fi access for laptops DVD CDs (music) Library Databases (City Site) Audiobooks Homework Help Reference Assistance Children's Programs Adult Programs Holds/Reserves Magazines ICONN Interlibrary Loan Children's Story Hour Other (Please specify)

3. If you don’t use the library regularly, why not? Check all that apply:

Don't need to use it The library is too far from my home I buy my own books/magazines I use the library at my school/college I don't like what the library has to offer I don't have time Parking is a problem Other (Please specify)

4. Mark all the areas in which you would like to see the library collection improved/expanded:

Children's Books Popular Fiction Children's DVDs/Audio Materials Best Sellers Foreign Language Books Young Adult Materials Feature Film DVDs Adult Non-Fiction Other (Please specify)

5. Mark all the areas in which you would like to see technology improved:

More public computers Computer games Downloadable Books Improved access to Library webpage and databases (NOT ICONN) Downloadable Music Downloadable DVDs Computer Classes

6. Overall, how satisfied are you with the services of this library?

Service is excellent Very Satisfied Service is okay Not satisfied

7. During the last year, how have you received information about the library?

Library calendar City website Friend or neighbor Newspaper Friends website Other (Please Specify)

8. During the past year, have you or members of your family attended any adult programs?

Yes No

9. During the past year, have you or members of you family attended any children’s programs?

Yes No

10. If you answered yes to either of these questions, what programs did you enjoy most? (Please specify.)

11. If you answered no, are there any programs you would be interested in attending?

No, I'm too busy Yes, I'd like to see: (please specify):

12. Please rank our facility on a scale of one to five. (One is poor, two is adequate, three is good, four is very good, five is excellent.)

Condition of the inside of the library 1 2 3 4 5 Signs and signage 1 2 3 4 5 Time waiting for service 1 2 3 4 5 Parking 1 2 3 4 5

13. Please check all items that describe your service at the library:

Staff was helpful and pleasant Staff was knowledgeable Staff was too busy to help Staff was uncooperative I did not ask for help

14. What is your age bracket?

Elementary School Middle School High School Adult 19-35 yrs Adult 36-64 yrs Senior 65+

15. We are always looking to make our facility a better place. If you could improve anything at the library, what would it be? This would include hours, service or materials. (Please specify.)